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Savvy’s Yard Terms & Conditions

Please make sure you read our terms and conditions of the sale before purchasing. Any purchase is deemed in acceptance of these terms.

Basic Definitions

- Bespoke Product: A personalised Product which is made specifically for a Customer.

- Company: Means Savvy's Yard.

- Customer: Means the party receiving Product or Service from the Company.

- Product: Means Products sold by Company to Customer, which can be Bespoke Product or Standard Product

- Standard Product: Means a Product which is not made specifically for a Customer.

 

Terms & Conditions of Sale

 

 

 

  1. Prices and Payment

All prices shown are in UK GPB Sterling and include VAT at the prevailing rate.

Prices are excluding delivery and to a UK mainland address only. Orders over £50 are free delivery.

For deliveries outside the UK mainland please contact the Company, in advance for charges. Failure to do so may result in addition costs.

Payment, in full, will be made at the time of purchasing.

Accepted payment methods are Visa, MasterCard, Maestro credit and debit cards and PayPal.

 

  2. Orders

We're confident you'll love what we do, for Standard Products the Company offer a money back guarantee which will cover 100% of the initial order including delivery, however the return's delivery cost will not be covered by the Company and shall be paid for by the Customer. A refund will be given once the Product or Products has be received in good condition in the original packaging.  The Company must be notified via email within 14 days of receipt of goods should the Customer with to return. 

The Company reserves the right to refuse or cancel a Customers order at its sole discretion for whatever reason. 

For bespoke products you may only cancel your order without charge if, the Bespoke Products has not yet been started or personalised. In such a case the Company may apply a charge.

 

 

  3. Product Information 

All Products shown on the website are subject to availability. The Company reserves the right to remove or edit the content at any time. The Company will use reasonable efforts to ensure all the Product information is correct.

Due to limitations beyond the Companies control it cannot be held responsible for the accuracy of Product images to the extent of exact colour and texture of the Product, which may differ from the images on the website. The company has used reasonable endeavours to ensure, as practically as possible, that they accurate.

Bespoke Product, by its nature may differ slightly from images on the website. The Customer should stipulate any exact requirements at the time of ordering.

All the wood used has been properly dried and stored. The Company does not use new or green wood to avoid drying out and splitting and warping. However, as wood is a natural product it may slightly distort, warp and split subject to the conditions in which it is kept. The Customer accepts this.

 

  4. Delivery

For orders received for Standard Product, which is in stock, dispatch will be made within 2 Business Days via courier service. Delivery normally takes 3-5 days.

Bespoke Products are Made to Order, which under normal circumstances should be completed with 30 days. If you have a special request, for a rush order, please contact us to discuss your requirements and wherever possible we will accommodate your request. Bespoke Product orders will be fully insured and sent via courier, but will require a signature upon delivery. The Customer is responsible for checking the Product upon delivery, as the Company cannot accept responsibility, nor will refund, if the goods have been signed for and are found to be damaged.

The Risk for the Product passes to the Customer at the time of delivery.

  5. Liability

The Company will not be liable for any inconvenience, loss, damage or injury, however caused, suffered by the Customer or his property.

The Customer undertakes to indemnify the Company against any loss or damage the customer may suffer.

 

  6. Data Protection

Here at Savvy's Yard we take your privacy seriously and will only use the information you provided to administer your order. We will never sell your details to a 3rd party and we comply with the Data Protection Act and ensure that the retention of information is compliant.

 

 

  7. Miscellaneous

The Company reserves the right to amend these Terms & Conditions from time to time without notice.